Delivery methods

  • We ship worldwide with DHL or registered mail (light parcels up to 1kg).
  • For EU countries, we offer DHL Economy Select (2 to 5 days).
  • Contact us for a quote for EU shipments with DHL Express Worldwide (1 to 2 days).
  • Special arrangements possible for bulky or heavy items (e-mail us before placing an order).
  • Heavy items (more than 20 kg) can be shipped to a Greek address with local road transport companies -please select “Local Transporter” option during checkout. Depending on the Local Transporter’s policies, you may have to pick up your order from the Local Transporter’s warehouse.
  • Transit times in days (DHL Express Worldwide): USA/Canada/Mexico/China/Russia/Japan/UAE: 2 days – Australia/S.America: 3 – European countries outside the EU zone: 1 to 2 – N. Africa/M. East: 2 to 3 – Asia/Far East: 2 to 4 – Other: 3 to 8.
  • Transit times described above are given by DHL. Real times may vary. We do not assume responsibility for any delays caused by shipping companies.
  • DHL shipment tracking number available.
  • If you have access to a more economical shipping method, you may select Local Pickup and then give an order to your shipping company to pick up the goods from our premises. You are thus responsible to assume all shipping and import-related expenses, including taxes and duties. In the case of Local Pickup, ordered items must be paid during checkout before handed over by us to the shipping company of your choice. 
  • We offer special delivery requests – such as Insurance, Saturday Delivery or Climate Neutral shipping via the DHL Carbon Management Program.
  • Buyer assumes responsibility for paying import taxes, duties and tariffs (where and if applicable).
  • If you leave in a remote area within the Greek territory or elsewhere, special surcharges may apply.
  • Special surcharges might apply in areas with Elevated Risk or in Restricted Destinations (visit dhl.com for such exceptions).